50-Tasks/royal-essence/ROYAL-ESSENCE-TASK-002.md
Review and respond to 3-star customer review from Carol A.
Updated Jan 30, 2026, 11:55 PM
id: ROYAL-ESSENCE-TASK-002
type: task
title: Review and respond to 3-star customer review from Carol A.
status: pending
project: royal-essence
priority: medium
assignee: paul
created: "2026-01-30T00:00:00.000Z"
tags: ["email-generated"]
email_id: 19981854876460f3
email_subject: New store review (3β
) for Royal Essence (Europe) (from Carol A.)
Context
Carol Alexander left a 3-star review on Royal Essence (Europe) via Loox. Her feedback: 'Easy to do, delivery was prompt' - this is positive feedback but only 3 stars, suggesting there may be unstated concerns worth following up on to understand what could improve the rating.
Acceptance Criteria
- Review email content and determine next steps
- Complete required actions from email
Email Reference
- Email ID: 19981854876460f3
- Original Subject: New store review (3β ) for Royal Essence (Europe) (from Carol A.)
- Converted on: 2026-01-30